PRIVACY POLICY
Last Updated: 12 September 2026
SARAWUT STUDIO CO., LTD. (“SRA STUDIO”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you contact us, submit a project enquiry, use our website, or provide information through our advertising and lead generation channels, including Meta platforms such as Facebook and Instagram.
01 — Information We Collect
When you contact SRA STUDIO or submit a project enquiry, we may collect information such as:
Full name
Email address
Telephone number
Company or brand name
Type of business or industry
Services you are interested in
Estimated project budget
Preferred project timeline
Project requirements, briefs, or other information you voluntarily provide
Information submitted through our website, Facebook, Instagram, Meta Lead Ads, Messenger, or other communication channels
Where applicable, certain contact information may be pre-filled by the platform through which you submit an enquiry.
02 — How We Use Your Information
We may use your personal information to:
Review and respond to your project enquiry
Understand your business, brand, and project requirements
Evaluate whether SRA STUDIO's services are suitable for your project
Contact you regarding your enquiry
Prepare proposals, quotations, project scopes, or related documents
Arrange meetings, consultations, or project discussions
Provide and manage our branding, design, art direction, and related services
Maintain records relating to enquiries and client communications
Improve our services and enquiry experience
Comply with applicable legal and regulatory requirements
We will use personal information only for purposes that are relevant to our relationship with you and as permitted by applicable law.
03 — Legal Basis for Processing
Where applicable, SRA STUDIO processes personal information on an appropriate legal basis, which may include taking steps at your request before entering into a contract, performing contractual obligations, complying with legal obligations, pursuing legitimate interests where appropriate, or obtaining consent where consent is required by applicable law.
04 — Information from Meta Platforms
When you submit information through a SRA STUDIO advertisement or lead form on Facebook, Instagram, Messenger, or other Meta services, the information you choose to provide may be transmitted to SRA STUDIO for the purpose of responding to your enquiry.
Your use of Meta's services is also subject to Meta's own terms and privacy practices.
SRA STUDIO will use information received through Meta lead generation primarily to review your project requirements and communicate with you regarding your enquiry and potential engagement with our studio.
05 — Sharing of Personal Information
SRA STUDIO does not sell your personal information.
We may disclose personal information only where reasonably necessary, including to service providers or professional advisers supporting our business operations, where required to deliver services requested by you, where required by law or a competent authority, or where you have authorised such disclosure.
Where third parties process information on our behalf, we seek to use appropriate measures to protect your information.
06 — Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing potential or existing client relationships, fulfilling contractual obligations, maintaining appropriate business records, and complying with applicable legal requirements.
When personal information is no longer required, we may securely delete, destroy, or anonymise it, subject to applicable legal obligations.
07 — Data Security
SRA STUDIO takes reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
However, no electronic transmission or storage method can be guaranteed to be completely secure.
08 — Your Rights
Subject to applicable law, including Thailand's Personal Data Protection Act B.E. 2562 (2019) (“PDPA”), you may have rights regarding your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion or destruction of personal information where applicable
Request restriction of certain processing
Object to certain processing
Withdraw consent where processing is based on consent
Request data portability where applicable
Exercise other rights available under applicable data protection laws
Certain rights may be subject to legal requirements, limitations, or exceptions.
09 — Marketing Communications
Submitting a project enquiry does not automatically mean that you have agreed to receive unrelated promotional or marketing communications from SRA STUDIO.
Where consent is required for marketing communications, we will request it separately where appropriate.
You may request to stop receiving marketing communications from us at any time.
10 — Third-Party Platforms and Links
Our website or advertisements may contain links to third-party websites or platforms.
SRA STUDIO is not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of the relevant third-party services before providing personal information to them.
11 — Changes to This Privacy Policy
SRA STUDIO may update this Privacy Policy from time to time to reflect changes in our services, business operations, technologies, or applicable legal requirements.
The latest version will be published on this page together with the updated effective date.
12 — Contact Us
If you have any questions regarding this Privacy Policy, our handling of personal information, or wish to exercise your rights regarding your personal information, please contact:
SARAWUT STUDIO CO., LTD.
SRA STUDIO
Bangkok, Thailand
Email: sra@srastudio.com